Rainbet Terms for account access, play, and website use
Using Rainbet means accepting the rules set out here
These Terms apply to your access to Rainbet, your registration and use of an account, and your use of any related features, content, products, or services made available through the website. By continuing to use Rainbet, you confirm that you have read these Terms and agree to follow them.
If you do not agree with these Terms, you must stop using the website and any associated services. Additional rules may apply to specific products, promotions, rewards, or services. Where that happens, those rules form part of your agreement with us and should be read together with these Terms.
Rainbet access is limited by age, location, and legal eligibility
You may use Rainbet only if you are legally permitted to do so under the rules that apply to you. You must meet the minimum age requirement in your jurisdiction and must not access the service from a location where such use is prohibited or restricted.
For users in New Zealand, access to certain services may depend on local requirements, account checks, and any restrictions that apply to your location or activity. It is your responsibility to ensure that your use of Rainbet is lawful where you are located. We may restrict or refuse access where territorial or legal concerns arise.
Your Rainbet account must stay personal, accurate, and secure
An account registered with Rainbet is for your own personal use. You must provide accurate, complete, and current information when registering and when responding to any later request for confirmation or review. You must not create an account on behalf of another person, allow another person to use your account, or transfer access to any third party.
You are responsible for keeping your login credentials confidential and for activity carried out through your account, unless the issue results from our failure to apply reasonable controls. If you believe your account has been accessed without permission, you should notify us promptly through the available support channels.
We may refuse registration, suspend access, or close an account where information appears false, misleading, incomplete, duplicated, or inconsistent with these Terms.
Verification and account review may be required before continued use
Rainbet may require you to complete identity, age, payment, or other account-related checks at registration, during account use, before a withdrawal, or at any other point where review is considered necessary. You must provide information or documentation reasonably requested for these purposes.
We may limit access to certain services, delay a transaction, suspend activity, or prevent further use until the review is completed. If requested information is not provided, cannot be verified, or raises compliance, security, or fraud concerns, your account may remain restricted or be closed.
Verification measures may also apply where we detect unusual activity, multiple accounts, payment concerns, bonus misuse, location conflicts, or other circumstances that require further review.
Deposits, balances, withdrawals, and transaction handling at Rainbet
Where Rainbet supports account funding and withdrawals, all transactions are subject to account review, verification status, payment method availability, and any internal or legal checks that apply at the time. You must use only payment methods that you are authorised to use and that are registered in your own name where required.
We reserve the right to refuse, limit, reverse, or place a transaction under review where there are grounds to do so. This may include suspected fraud, payment irregularities, chargeback risk, misuse of the service, verification issues, duplicate accounts, or other activity inconsistent with these Terms.
Withdrawal processing times may depend on method, account status, document review, internal checks, and operational conditions. If funds have been credited in error, or if a transaction is later found to be invalid, we may correct the balance and recover the affected amount where permitted.
Rainbet gameplay records, settlement, and product-specific conditions
Where Rainbet provides games, wagering, betting, or similar account activity, the records maintained on our systems will generally be used to determine participation, settlement, balance adjustments, and related account outcomes, except where applicable law requires otherwise or a clear error is established.
Particular conditions may apply to specific products or features. This can include market rules, game rules, settlement conditions, voiding standards, event delays, cancelled outcomes, interrupted activity, or limits linked to certain services. Where separate rules apply to a product, those rules must be read together with these Terms.
If a malfunction, technical interruption, pricing error, settlement mistake, or systems issue affects the integrity of activity on the site, we may suspend the relevant service, cancel affected transactions, correct balances, void results, or take other steps reasonably required to restore the proper account position.
Conduct that Rainbet will not accept
You must not use Rainbet in a way that is unlawful, abusive, deceptive, manipulative, or intended to interfere with the service or other users. Prohibited conduct may include fraud, collusion, misuse of promotions, multi-accounting, identity misuse, chargeback abuse, automated play where not allowed, exploitation of technical faults, or any attempt to gain an unfair advantage.
You must not upload harmful code, attempt unauthorised access, interfere with the website’s operation, scrape protected content, or use the service for any purpose unrelated to legitimate personal account activity. Communication with support or other representatives must remain respectful and must not include harassment, threats, or abusive language.
If we reasonably believe that prohibited conduct has occurred, we may investigate the matter and take action that includes restricting access, withholding affected amounts during review, voiding activity, removing promotional value, suspending the account, or closing it entirely.
Rewards, promotional terms, and rule priority at Rainbet
Rainbet may make promotions, bonuses, rewards, or similar offers available from time to time. Any such offer is subject to its own conditions in addition to these Terms. Eligibility, duration, wagering requirements, usage limits, game or market restrictions, and withdrawal conditions may vary by offer.
If there is a conflict between these Terms and specific promotional rules, the promotional rules will apply to the extent of that conflict for the offer in question. We may refuse, limit, withdraw, or cancel a promotional benefit where eligibility has not been met, where misuse is suspected, or where the offer has been applied in error.
Promotional availability may depend on account history, location, service type, verification status, or other criteria relevant to the offer.
Restrictions, suspension, closure, and responsible use of Rainbet
We may place limits on your account, suspend certain functions, or close the account where this is justified by security concerns, legal obligations, verification issues, responsible gambling considerations, payment risk, misuse of the service, or breach of these Terms.
You may also request account restrictions, cooling-off measures, or closure, subject to any steps required to confirm the request and protect the account. Where responsible gambling controls are applied, those controls may affect access, transaction handling, promotional use, or the reopening of the account.
Closure or suspension of an account does not remove obligations that arose before the restriction took effect. We may continue to review account activity, resolve pending matters, complete required checks, or retain information where necessary for legal, regulatory, operational, or dispute-related reasons.
Rainbet content, site materials, and permitted use
All content, software, branding, graphics, layout elements, databases, and other materials made available through Rainbet remain protected by intellectual property and related rights owned by us or used under permission. Your use of the website does not transfer any ownership rights to you.
You may access the service only for lawful personal use in line with these Terms. You must not copy, modify, distribute, republish, reverse engineer, commercially exploit, or otherwise use Rainbet materials beyond what is expressly permitted by applicable law or written permission.
Any unauthorised use of site content, brand assets, or system elements may result in access restrictions, account action, and any further steps available to us under applicable law.
Complaints, liability, and changes that may affect these Terms
If you wish to raise a complaint about Rainbet, you should contact us through the channels made available for account or support matters and provide enough information for the issue to be reviewed properly. We may request further details or account confirmation before responding to a complaint or dispute.
Subject to applicable law, Rainbet is not liable for losses arising from matters outside our reasonable control, from your breach of these Terms, from failures in third-party systems, from misuse of your credentials, or from interruptions required for maintenance, security, or service protection. Nothing in these Terms is intended to exclude liability where such exclusion is not permitted.
We may update these Terms from time to time where required by legal, operational, security, or service-related developments. The version in force at the time of use will apply unless otherwise stated. If any provision is found unenforceable, the remaining Terms will continue in effect. Where permitted, we may assign or transfer our rights and obligations under these Terms as part of a business or service reorganisation.